Stratasys F123 3D Printer Installation Follow-up

Stratasys F123 3D Printer Installation Follow-up

Calibration Reminder - Any time you change print heads out, the machine will run autocalibration prior to allowing you to print a part. While you can print as soon as auto calibration is complete, the best practice to maximize part quality and reduce head errors is to run manual calibration after auto calibration completes. Watch this video for instructions on how to run Manual Calibration.

Support

If you encounter any issues with your machine, please email support@amtekcompany.com to open a support ticket with us. You can also call us at 1-800-926-8359.

It's helpful to include the following when submitting a ticket:

  1. A description of the problem and the serial number of your printer
  1. The cfg file from the printer
    1. If your printer is connected to GrabCAD Print via the network, you can also obtain the cfg file via GrabCAD print. Follow this video to learn how to do so.
    2. Alternatively, insert a USB drive into one of the USB slots in your printer.  Click on the Maintenance tab (bottom button on the touch screen), then settings, then scroll to USB tools and select export    configuration file.
  1. Pictures (if applicable)
  1. Information on the last successful print or any other relevant information you think could help us identify the issue.

Additional Resources

A wealth of information about your F123 printer can be found on Stratasys' support page here: https://support.stratasys.com/en/Printers/FDM/F123-Series

Stratasys also offers online courses to help you learn more about the operation and capabilities of your new Stratasys F123 Series 3D printer here: https://support.stratasys.com/en/Welcome/Training/FDM/F123-Series

Software Download

https://grabcad.com/print - You will need a Grabcad account, but it's free to register.  Once you register and log in, you should see a button to download the program.


Youtube Training Series

We put together a playlist that will focus on the basic operations of the F123 systems as well as GrabCAD Print operation.

Stratasys F170/270/370 - https://www.youtube.com/playlist?list=PL3rIIRU3xVNNszIJQawo3_CqMHj-eHOeC

Stratasys F120 - https://www.youtube.com/playlist?list=PL3rIIRU3xVNOHQiQ-yOWxO8RLqetU9BKQ


Materials and Ordering

If you need to order materials or supplies, you can visit https://hub.stratasys.com to purchase directly from Stratasys online store. You'll first need to create an account and will need your system's serial number to do so. If you are a tax exempt institution, you should submit a ticket with your tax exempt form once your account has been created.


Equipment Downtime

Keep in mind when your printer will not be in use for a significant length of time (3 weeks or more) you'll want to unload your printer and store the filament in an airtight container, like a weather seal bin, or the mylar ziploc bags that come with your printer.

​
For more information about how to prepare your equipment for downtime, please visit our webpage on the topic here: https://www.amtekcompany.com/how-to-prepare-your-equipment-for-downtime/


TPU Customers
TPU is a flexible filament that requires a specific print head. If you purchased the TPU print head and material, you'll need to understand more about how to print with it to be successful. Stratasys has prepared a best practices guide for TPU that is attached to this article.

Attachments

  1. TPU Quick Start Guide
  2. TPU Best Practices
  3. Print Head Quick Reference Guide

 



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