TR2 Ink Upgrade Process

TR2 Ink Upgrade Process

Upgrade Procedure:

Please follow the procedures below to upgrade your TrueVIS VG/SG series printer.

  1. STEP 1:Prepare the items required for the upgrade.

    • Have your new TR2 ink (in the same configuration as your current VG/SG), cleaning liquid pouch, bottle of cleaning liquid, wiper and tray pads (3) on hand before upgrading.

  2. STEP 2:Perform a test print and check the condition of print heads.

    • Perform a test print and check whether nozzle drop-out occurs.
    • If nozzle drop-out occurs, clean the print heads (normal cleaning). Refer to "Chapter 2 Basic Operation/Basic Printing Method" in User’s Manual for details.
      blankManual Library - VG series
      blankManual Library - SG series
      If nozzle drop-out cannot be resolved by cleaning, cancel the upgrade and contact your authorized Roland DG dealer or service engineer.

  3. STEP 3:Install the specified firmware and replace the ink.

    • VG
    • SG
    • Download "VG_Ink_Conversion_EN" below and unzip it.
      The following are included:
      • VGFirm (VGFirm.exe)
      • Manual for ink switching (VG-640-INS2-TR2_EN.pdf)
      • Description of changes in User’s Manual (VG-640_SUP2_EN.pdf)
    • First, perform manual cleaning and replace the wiper and tray pads according to the ink switching manual.
    • Next, execute "VGFirm" and perform the installation.
    • Last, replace the ink by referring to the User Manual for ink switching.
    VG_Ink_Conversion_EN.zipDownload

  4. STEP 4:Update VersaWorks RIP to Latest Version.

    In order to use TR2 ink as well as the new features made possible with the firmware upgrade, the latest version of VersaWorks 6 version is required.

    Many factors, such as connection type and network traffic, may affect download speed.
    The following table provides estimated download times for different file sizes at typical connection speeds. Your actual download time may vary.

    This concludes the upgrade.

    • Related Articles

    • Stratasys Material RMA Process

      In order to exchange or return your cartridge or print engine, please fill out this form and email it to RMA@stratasys.com. Do not return a product without authorization from Stratasys.

    • Switching to V-Bond Inks on Roland UV Printers

      V-Bond Ink is Rolands new line of inks that are more environmentally friendly and safer to handle then past inks. Attached is a guide on switching over to these inks on the LEF2 series UV printers. Most important in the guide is being at the latest ...

    • SG-Series Head Wash

      Click here for a video showing how to enter service mode. Written instructions are also listed below.

    • Updating F123 Firmware via USB

      1- Click here to download the firmware update - As of June 2024 the latest version is 2.7 Build 5984. Release notes are attached to this KB article. 2- Put the .upg file on a USB drive 3- Plug the USB drive into the front of the printer 4 - Go to the ...

    • Roland TrueVis VG/SG Series Printers "Head Protection Activated" Message

      Head Protection Activated. We recently noticed that some of our customers are getting "HEAD PROTECTION ACTIVATED" error message on Roland TrueVis VG/SG print/cut series. Official Roland documentation states that the error might occur in cases when ...