Universal Laser System Will not Power On

Universal Laser System Will not Power On

If your laser system will not power on, check the following items first:

1. Check to see if the power button in the Universal Control Panel (UCP) is grayed out. See image below:



If the power button is grayed out, check the following:

            1.a - Make sure your outlet is functioning properly. Ideally you can check this with a multimeter, but you can also plug something else into the outlet to see if it works.
            1.b - Make sure your power cable is functioning properly and is fully seated in the back of the laser system.
            1.c - Check the fuses. Here is a knowledge base article for checking the fuses: https://support.amtekcompany.com/portal/kb/articles/checking-the-fuses-on-a-universal-laser-system
            1.d - Try a different USB cable. The laser will not turn on if the USB cable is bad. We have seen bad USB cables cause this problem many times even though it does not seem like it would. The reason is that the laser does not have any on board computer. It relies on its connection to the computer for every instruction. 
            1.e - Try installing the Universal Control Panel (UCP) software on a different computer. If the software is not installed properly or has become corrupt, the laser system will not turn on.

2. If the power button is not grayed out in the UCP, try turning the laser on using the power button in the UCP. If this works, the power button on the control panel on the laser may have gone bad.

    • Related Articles

    • How to exercise the laser tube in a Universal Laser

      The laser tube in a Universal Laser will degrade over time if not used regularly, shortening its life. It's recommended to run or "exercise" your laser during periods of downtime to prevent this from happening. This procedure can also sometimes work ...

    • Performing a USB Reset on a Universal Laser System

      Sometimes windows creates issues with how it communicates with USB ports.  When this happens, you will often see your Universal Laser acting strange.  Usually, all the functions work properly.  You can send a job to the printer, you can change the ...

    • Checking the fuses on a Universal Laser System

      To check the fuses on the laser system, follow these steps: 1. Locate the fuse location behind the machine. They are directly below the power inlet: 2. Press in on both sides of the fuse holder and pull the fuse holder out: 3. Get your multimeter out ...

    • Universal Laser VLS 3.50/VLS 3.60DT Adobe Illustrator CC Template

      Attached is a template for the Universal Laser System VLS 3.50. This template can easily be changed for other systems by changing the page size.

    • Universal Laser System is not cutting or engraving properly

      Here are some of the most common causes of degradation of laser cut and engraving quality: Check the optics: While most users know to check the lens, issues with any of the mirrors or the beam window will reduce quality. Inspect the lens, the mirror ...